Change Logon Password

Change Logon Password

Pick a strong, memorable password

Passwords must be at least 14 characters in length
Passwords must not...
  1. contain parts of your name or username
  2. contain words associated with the business e.g. Chester
  3. have been used before
Recommended method: Randomly pick three uncommon words using a random word generator. This will give you a password that is easy to memorise but hard to guess.
Use the following settings or better



Change your password

To change your password yourself, you must first be logged in. (If you are on a laptop, you must either docked, connected one of the "Staff" wifi networks, or connected to netextender.) Once logged in, press the Ctrl + Alt + Del keys on the keyboard at the same time. This will bring up the following screen:


From this screen, select "Change a password".

Your username will be pre-filled. You must to type your existing password and then type the new password twice and press enter. You will be given a confirmation message that your password has changed.
Please restart after password change to to avoid errors in Outlook and other applications.
Your password to your computer, NetExtender, and to Microsoft services such as Teams, Sharepoint, Email. etc are all linked. If you have work email on your phone, you will be prompted to enter your new password shortly after changing it on your computer.




If you receive a message that the password does not meet the requirements, please check the requirements above.

If you receive a message that the domain is unavailable, if you are on a laptop, please make sure you are either either docked, connected one of the "Staff" wifi networks, or connected to netextender. If you still cannot change your password, please contact helpdesk by clicking the link at the bottom of the page.

    • Related Articles

    • Account Linking Project Information

      This article will the hub for all information relating to the project to link our computer accounts with our Microsoft accounts Current Status & User actions required Change window has closed Changes are complete Actions required: If Word, Excel, ...

    • Changing Default Printer

      Using Windows Settings To change the default printer, click on the Start Button and type “Printer” in the search box, and click open. Select the printer installed that you wish to set as default, and click “manage”. On this screen, select “Set as ...

    • Fix Screen Order in Windows 10

      Change Order Of Screens To change the screen order, click anywhere on your desktop and select “Display Settings”. On the next screen, you are given the current layout. The “Identify” button will show you which is which physically. To change the ...

    • Using VPN - SonicWall NetExtender

      By connecting to work using the VPN, you can access files and folders as you would in the office from home. To connect, double click the desktop icon The fields except password should be filled already and do not need modifying, but if anything is ...

    • NetExtender Multi-factor Authentication Setup

      To login to NetExtender you will need to supply two authentication factors, your computer password and a one-time password (6 digit code) from the Microsoft Authenticator app. This means even if your computer password is compromised, an attacker ...